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Medication Management Services

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Personalized Medication Management Solutions

Reducing Hospitalizations and Post-Discharge Costs Through Licensed, Full-Time Clinical Pharmacists

At CHS, our clinical team plays an important role in providing medication management services to patients. Many patients knowingly or unknowingly require medication assistance for various reasons.

Comprehensive Medication Management: Key Objectives of Our Plan

Our pharmacist-driven approach, combined with personalized adherence programs, uses technology to improve accuracy while reducing overall costs.

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Medication Adherence Counseling

Financial burden is a significant cause of therapeutic failure, medication noncompliance, and the growing need for medication adherence counseling. Central Health Solutions has established the Patient Assistance Program, which includes medication monitoring services, the MTM Medicare program, and comprehensive medication management as patient-centered strategies to improve access to essential therapies and ensure continuity of care.

  • Discharged from the hospital/nursing home
  • Multiple insurances
  • Multiple pharmacies
  • Therapeutic duplications
  • Drug interactions
  • Specialty medications
  • Retail vs. mail order confusion
  • Patient assistance programs
  • Manufacturer programs enrollment
  • Medication reconciliation
  • Non-adherence
  • Non-compliance

In Research Published by the CDC

Costs of prescription medications are rising. Many patients have difficulty paying for their prescriptions, resulting in missing or delaying getting medication due to financial concerns. Cost-related nonadherence is high in the USA, especially among people with chronic diseases. A total of 6%–7% of US adults reported at least 1 form of cost-related nonadherence in 2014. In adults with type 1 or 2 diabetes, 25% reported underusing insulin in the previous year to manage costs, 3.2% reported rationing insulin daily, and 40% reported not discussing underuse with their physician.

Generally, nonadherence is associated with a greater risk for hypertension, hypercholesterolemia, elevated hemoglobin A1c levels in people with diabetes, and a greater risk for dyslipidemia and extended hospitalizations in patients with hypertension or CVD.

Van Alsten SC, Harris JK. Cost-related nonadherence and mortality in patients with chronic disease: A multiyear investigation, National Health Interview Survey, 2000–2014. Prev Chronic Dis 2020;17:200244.
DOI: https://dx.doi.org/10.5888/pcd17.200244

Medication Reconciliation Services to Reduce Errors and the Cost of Care

Successful performance of medication reconciliation services has a positive impact on a patient's response to a hospital stay, as well as showing improvement in clinical quality and financial outcome.

Making a list of a patient's current medicines, verifying it, and comparing it to the medication orders and the patient's health condition significantly decreases errors.

A pie chart from the AHRQ Patient Safety Network illustrating that more than half of patients have at least one unintended medication discrepancy at hospital admission. The chart shows 61% with no harm potential, 33% with moderate harm potential, and 6% with severe harm potential. Source: Medication Reconciliation, AHRQ Patient Safety Network.

Medication reconciliation has proven to be a significant challenge for organizations. If
inaccurate medical history is recorded while offering medication management and medication
regimen management solutions, the same record follows a patient throughout hospitalization,
which can contribute to medication errors and increase costs of care.

Traditionally, organizations have utilized a variety of caregivers, including physicians and
mid-level practitioners, to offer medication reconciliation services and complete the
reconciliation process, resulting in a fragmented process with sub-optimal accuracy. CHS has
developed a centralized platform for providing medication reconciliation services. Our
pharmacist-driven approach, combined with personalized adherence programs, uses technology to
improve accuracy while reducing overall costs.

Our Medication Reconciliation Plan Objectives & Scope of Services

Driven by a licensed, full-time clinical pharmacist, our medication reconciliation plan is built around the following objectives and areas of coverage.

Reduced Hospitalization

Our medication reconciliation plan aims to reduce hospitalization.

Fewer Health-Related Adverse Events

We aim to identify and reduce health-related adverse events through medication management services.

Pharmacist-Driven Reporting

Driven by a licensed, full-time clinical pharmacist, we aim to provide complete and comprehensive medication reconciliation reports to covered entities upon request.

Pre-Hospital Admission Support

Medication counseling support for patients prior to hospital admission.

Post-Hospital Discharge Support

Medication counseling support for patients following hospital discharge.

Chronic Patient Reconciliation

For clinical practices ordering medication reconciliation for their chronic patients.

Health Plan Reconciliation

For health plans ordering medication reconciliation for their patients.

Home Health Agency Support

For home health agencies required to perform medication reconciliation.