At CHS, our clinical team plays an important role in providing medication management services to patients. Many patients knowingly or unknowingly require medication assistance for various reasons.
Our pharmacist-driven approach, combined with personalized adherence programs, uses technology to improve accuracy while reducing overall costs.
We use an external retail database to validate home medication lists and ensure compliance.
We communicate with patients and providers to generate the most accurate medication list, including all vitamins, OTC medications, and herbs.
We take into account all guidelines to generate the most accurate and comprehensive medication reconciliation report with all possible clinical interventions.
We provide a complete and comprehensive medication reconciliation report to covered entities upon request.
Our process identifies all possible clinical interventions and communicates directly with the patient's healthcare providers.
We have the ability to report changes directly to the EHR.
Financial burden is a significant cause of therapeutic failure, medication noncompliance, and the growing need for medication adherence counseling. Central Health Solutions has established the Patient Assistance Program, which includes medication monitoring services, the MTM Medicare program, and comprehensive medication management as patient-centered strategies to improve access to essential therapies and ensure continuity of care.
Costs of prescription medications are rising. Many patients have difficulty paying for their prescriptions, resulting in missing or delaying getting medication due to financial concerns. Cost-related nonadherence is high in the USA, especially among people with chronic diseases. A total of 6%–7% of US adults reported at least 1 form of cost-related nonadherence in 2014. In adults with type 1 or 2 diabetes, 25% reported underusing insulin in the previous year to manage costs, 3.2% reported rationing insulin daily, and 40% reported not discussing underuse with their physician.
Generally, nonadherence is associated with a greater risk for hypertension, hypercholesterolemia, elevated hemoglobin A1c levels in people with diabetes, and a greater risk for dyslipidemia and extended hospitalizations in patients with hypertension or CVD.
Successful performance of medication reconciliation services has a positive impact on a patient's response to a hospital stay, as well as showing improvement in clinical quality and financial outcome.
Making a list of a patient's current medicines, verifying it, and comparing it to the medication orders and the patient's health condition significantly decreases errors.

Medication reconciliation has proven to be a significant challenge for organizations. If
inaccurate medical history is recorded while offering medication management and medication
regimen management solutions, the same record follows a patient throughout hospitalization,
which can contribute to medication errors and increase costs of care.
Traditionally, organizations have utilized a variety of caregivers, including physicians and
mid-level practitioners, to offer medication reconciliation services and complete the
reconciliation process, resulting in a fragmented process with sub-optimal accuracy. CHS has
developed a centralized platform for providing medication reconciliation services. Our
pharmacist-driven approach, combined with personalized adherence programs, uses technology to
improve accuracy while reducing overall costs.
Driven by a licensed, full-time clinical pharmacist, our medication reconciliation plan is built around the following objectives and areas of coverage.
Our medication reconciliation plan aims to reduce hospitalization.
We aim to identify and reduce health-related adverse events through medication management services.
Driven by a licensed, full-time clinical pharmacist, we aim to provide complete and comprehensive medication reconciliation reports to covered entities upon request.
Medication counseling support for patients prior to hospital admission.
Medication counseling support for patients following hospital discharge.
For clinical practices ordering medication reconciliation for their chronic patients.
For health plans ordering medication reconciliation for their patients.
For home health agencies required to perform medication reconciliation.